Fig. 1

Care user segment profiles. Segment size and cost as a proportion of the total population; segment cost split by care type (NEIP: Non-elective inpatient; ELIP: Elective inpatient; OP: Outpatient; GP practice visits, GP home visits and prescribing); relative care utilization (percentage difference from the overall population mean (Pop. mean) – y-axes vary); average segment age (based on age at the end of the study period); average risk score (risk of an emergency admission in 2012 as a percentage, as predicted based on 2008–2011 data); and the distribution of the number of long-term conditions (LTCs) among patients in the segment